Questions about
your new website?
Here are a few things customers often ask about hosting, content, bookings and support. If your question isn’t here, send it to us.
Do I need technical experience or my own hosting?
No. Tell us about your business and what customers should be able to do. Managed hosting is included in your plan, and we handle the technical setup and launch. You do not need to configure a server.
How do you take care of SEO?
Technical SEO foundations are built in. Automated checks cover page titles and descriptions, search-engine settings, language links, and sitemap URLs. These help search engines discover and understand your pages. Search positions also depend on useful content, competition, and the search engines themselves; a specific ranking cannot be guaranteed.
Can I manage several online shops?
Yes. Shops connected to the same ERP can use a shared catalogue and stock, with each website offering its own product selection. Live orders are handled on one page in ERP. Each website has its own administration for storefront content and settings.
What happens after an order arrives?
Your team reviews the customer, products, payment, and delivery, confirms the order, and allocates stock. The linked fulfillment view guides picking, packing, and dispatch, with partial shipments and manually entered tracking references when needed.
Which payments and deliveries can my shop offer?
Bank transfer and cash on delivery are available, alongside fixed-price delivery or collection. ERP supports connecting and checking Econt, Speedy, and Sendcloud accounts. Card payments, automatic carrier quotes, bookings, and labels are scoped separately around the provider and agreement.
Can I start with a simple website?
Yes. We can begin with the pages your business needs today and add reservations, payments, new locations, or other features when they become useful.
Can customers reserve directly on the website?
Yes. Customers can choose a service, location, specialist, date, and available time without waiting for a reply. Your team manages the bookings through ERP.
What other business features can be connected?
Depending on your business, we can connect payments or deposits, invoices, employee schedules, rooms or resources, multiple locations, enquiries, and customer-facing availability.
Can you work with my existing website?
Yes. We can redesign it, improve selected parts, move it to a more suitable setup, or connect it with ERP features.
Can you help with the words and page structure?
Yes. We help decide what each page should say, organise the information, and write clear prompts that help customers contact, reserve, or buy.
Will the website work on phones and tablets?
Yes. We design and test every website on phones, tablets and computers.
What kinds of businesses do you work with?
We work with businesses listed in our website catalogue, and we’re happy to discuss other types of project too.
What is included in the website plan?
Your plan includes the website, managed hosting, one available standard .com domain, and the agreed ERP connection. Any optional work and third-party payment fees are explained before we begin.